Garland's Grind

Kellyisms for the Modern World


College Forum: Economic Recovery for the 80′s and 90′s.

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watchingfrogsboil

**College Forum from American History**

The source for the American economic recovery for the 1980’s was Reaganomics.  For the 1990’s, it was the positioning of the European Union, the corporations and financial deregulations.  In the beginning of 1980’s, inflation was high, gas was expensive, and unemployment was a real issue.  Reaganomics attacked this by creating more production of goods which is termed “emphasized investments in productive enterprises.” (Henretta, 2012)

This theory would strength the economy by lowering the tax rate for corporations and wealthy Americans which would fund the production of goods and services.  (Henretta, 2012) This would create a larger demand for consumers to buy more, and more, and more.  The theory was that these tax cuts would be made up in the masses purchasing items. (Henretta, 2012) Meanwhile, this caused the federal deficit to balloon since Congress refused to cut from Social Security and Medicare.  What made matters worse is that the “trickle-down” theory would reach the middle and lower classes while Reagan continued to funnel money into defense spending. (Henretta, 2012) Reaganomics only benefited the rich, corporations and the military industry complex.

In the 1990’s, America entered the Global economy with bills signed such as NAFTA (North American Free Trade Agreement) which the United States, Canada and Mexico entered in 1994. This was a trilateral free-trade agreement signed by President Bill Clinton.   (Office of the United States Trade Representative)  In 1992, “Europe created the European Union to create a single federal state” (Henretta, 2012) which by the 1990’s had more than twenty countries who had joined.  This created more trade and zero military challenges to the United States.  (Henretta, 2012)

However, the key to the United States economic recovery in the 1990’s was the financial deregulation of banks and currency markets.  This lead to a financial boom for brokerage houses, investment firms and the free market began booming.  Unfortunately with freewheeling economy, came with costs as this was now the globalization era.  Japan, Russia, Argentina among others had almost near collapses.  (Henretta, 2012) Truly the only ones that “benefited” from this deregulation were the corporations, banks and hedge fund managers.  It was due to this uptick that ultimately caused America’s financial disaster in 2007.

In closing, typically the middle and lower classes get left out of the equation based on what history has shown.  Clearly these two very different economic recoveries of the 1980’s and 1990’s benefited those who the rules were written for: corporations, military industrial complex, banks, mortgage companies, the very rich, and the government.

References:

Henretta, J. A. (2012). America: A Concise History, Volume Two: Since 1865. Boston: St. Martin’s.

Office of the United States Trade Representative. (n.d.). North American Free Trade Agreement (NAFTA) . Retrieved from Office of the United States Trade Representative: http://www.ustr.gov/trade-agreements/free-trade-agreements/north-american-free-trade-agreement-nafta

 

 


College Paper: The American Worker in the Industrial Age.

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carlosjwj

 

The industrial America was a busy one at that.  Factories were littered along the United States due to the demand of new products.  The Intercontinental Railroad completion assisted goods to be transported from one coast to another.     Protective tariffs helped the American business become richer.  Large corporations began to thrive which spurred the culture of consumerism among Americans.  Businessmen were becoming richer and the industrial machine was in motion.  However there was a segment of the American public that did not reap the benefits of this age.  This was the American worker.  Without the introduction of the unions, Americans would still be underpaid and undervalued.  American workers would not have the protections we have today such as the right to strike, decent pay and the eight-hour work day.  This essay will discuss the beginning of the Industrial age, the American worker and the union that came to the American workers rescue.

Industrial Beginnings – The Railroad

What set the Industrial age in motion?  It was the introduction of the railroad. On May 10, 1869 the Intercontinental railroad was completed at Promontory Point Utah with the gold spike that truly set the American industry on fire.  With this coast to coast railroad, this meant the transfer of goods from one state to another.  In 1890, $7.4 million dollars in imports left San Francisco to various parts of the country.  By the time that the railroad was in full swing in 1890, over $49 million dollars in imports were transported across the country to the east coast.  By 1900, the railroads covered most of the United States.  The reason the railroad was so successful?  It was due to the private-public investors that rallied monies into the railroad projects, hence why the railroad was built in record time.  This created large companies as well (Henretta, 2012).

Industrial Protections – The Tariffs

 Tariffs give a price advantage to United States goods over similar goods which are imported, and they raise monies for governments. Tariffs were created in the 1880s by Republicans who wanted to build industries throughout the United States.  Industries who benefited from tariffs were the textile and steel industries in the East and the sheep herders in the Midwest.   In fact, back in the 1880s there was no income tax and the tariffs wiped the Civil War debt.  Tariffs gave our country a competitive advantage, especially after the advent of the railroads.  Tariffs made business men extremely wealthy as well (Henretta, 2012).

Industrial Awakening- Capitalism and Consumerism

Railroad not only revolutionized trade and transportation, but it pushed capitalism to new heights.   Utilizing key natural assets such as lumber, coal and minerals, it helped develop the West.   The commercial agricultural business produced so much that it created a glut of products in the marketplace.  Water power was being replaced with kerosene.  Homes and factories were being converted to electric.  Beef production skyrocketed with the assistance of the railroads and vertical integration was introduced.  Vertical integration is the model where a business controls all aspects of the product from start to finish.  Capitalism gave rise to the telephone, chemicals, electricity, rail lines, and oranges, Woolworths, Sears and Standard Oil (Henretta, 2012).

The American Worker

Expansion of business in the United States gave rise to employment for all.  However, what did this expansion mean for the American worker?  In the land of opportunity, did the American worker better themselves?  The industrial revolution created jobs as early as the 1870’s by way of the traveling salesman who would sell items from oils, to cash registers and products such as cigarettes and soda (Henretta, 2012).   Children were considered an asset to a family and were sent to work in factories with low wages and long hours (Henretta, 2012).  Immigrants became part of the workforce as well, holding the lower paying jobs due in part to discrimination (Henretta, 2012).  In the beginning of the Industrial age, men held the higher paying jobs. Men who had a specific skill, such as woodworking or the ability to work with steel made a significant amount of money than the layman.  These gentlemen were craftsmen (Henretta, 2012).  Individuals who worked in factories needed supervision; hence the manager was created to keep the American worker in line (Henretta, 2012).

Maggie and the Female Worker

The fairer sex did not fare well during this time period.  Women were not welcome in factories and if a woman did have a job, she faced certain discrimination.  Women joined the workforce in jobs such as clerks, secretaries, and typists.  Women worked in factories as seamstresses or in textile mills such as Maggie in “Maggie: A Girl of the Streets” by Stephen Crane.  Maggie came from little education and the offerings when she grew older were not much better.  She worked in a factory for long hours and faced discrimination from her family at home.  She wanted to be a modern woman but was cast aside by society (Crane, 1896). Unfortunately for women, most jobs that women worked were low wage jobs with no hope of moving forward in the company.

Mass Production

As the Industrial age progressed, so did the technology and mass production was born.  Mass production was the idea of Henry Ford, who decided that cars could be built in an assembly line.  The machines would and did take the place of workers.  Ford was able to build a vehicle fast and at a low cost.  Hence, this would drive out the skilled worker out of the workforce and the individual who did not have a craftsman skill could be paid for less.  Threats of losing their jobs by Ford and other employers who took up the mass production line took a common theme during this time (Henretta, 2012).  Working conditions became unsafe and the workers had no representation to protect them from such harsh conditions.

Union Protection 

With the harsh realities of mass production, low wages, long hours and unsafe working conditions became the norm in the Industrial age.  To bring in a union to protect workers was not a popular proposition.  Even the railroads suffered strikes.  The most violent was the Great Railroad Strike of 1877 which left over fifty people dead (Henretta, 2012).  Companies would create blacklists so that men who participated in union strikes could not get jobs.  Groups such as the Greenback Labor Party tried to regulate companies in the South (Henretta, 2012).  The Knights of Labor were transformed in Philadelphia and believed that ordinary folk should have some control in the jobs in which they were employed (Henretta, 2012).  Cooperatives were formed between the workers and farmers to regulate prices.  The union with the most power was the American Federation of Labor (AFL).  This union comprised of skilled and un-skilled workers who were tired of not receiving good pay.  Unfortunately, this union did not protect women or blacks.  The AFL did not represent clerks, service workers or farm workers in the field.  However, their union grew exponentially from 447,000 to over 2 million in 1904 (Henretta, 2012).  Clearly, the union was needed to protect the worker in the workplace.

Wal-Mart – Anti-Union

Wal-Mart, the nation’s largest retail chain is fighting the representation of unions in their stores.  In an article titled “Leaked PowerPoint Reveals Walmart’s Anti-Union Strategy” by Jillian Berman, Wal-Mart goes through great lengths to educate their managers in pushing back on the “u” word in their stores.  The PowerPoint details how to educate the employees on why unions are bad for them.  One PowerPoint in particular states “As union membership rates decrease, middle-class incomes shrink” is the most shocking PowerPoint slide and could be the reason low wage workers don’t organize because it makes the workers “nervous to speak up.”  This is unfortunate as unions made strides decades before to protect the worker.

In closing, although unions were introduced in the beginning of the Industrial age, unions had a long way to go to pave the way for the American worker.  Union strikes caused violence between the worker and the employer, and were not popular.  However, it was the push from the unions that that protected workers from long work hours, better pay and began to pave the way for a safer place for the American worker to work.   Without the hard work of the unions of yester year and the workers who participated in the strikes, Americans today may not have the protections that the American workers had to fight for.

References

Crane, S. (1896). Maggie: A Girl on the Streets. New York: D. Appleton and Company.

Henretta, J. E. (2012). America: A Concise History. In J. E. Henretta, America: A Concise History (5th ed., Vol. 2). Boston, MA: Bedford/St. Martin’s.

Berman, J. (2014, January 15). Leaked PowerPoint Reveals Walmart’s Anti-Union Strategy.  Retrieved from Huffington Post: http://www.huffingtonpost.com/2014/01/15/walmart-anti-union_n_4603253.html


College Forum: How the US became a 20th Century World Power

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mytravelphotos

*College Forum: How the United States became a 20th Century World Power.

The United States became a world power in the 20th century due to key developments in the world.  The industrial age created machines, cars, the invention of electricity, and developed raw materials that placed the United States as a strategic, financially prosperous and powerful “empire.”  Along with this, three other key factors increased the United States power in the world.  Those three factors were the Treaty of Versailles, the nuclear age and the end of the Cold War.

Prior to World War I, the United States made large gains in trade with their allies and continents such as Asia.  President Wilson called on Americans “to be neutral in fact as well as in name, impartial in thought as well as in action.”  (Henretta, 2012)  Unfortunately, this was not to be the case as Britain was a powerhouse of the sea.  Britain had cut off a vital route for trade in which the United States protested.  It was for naught though.  The United States wound up silently supporting Britain and France.  (Henretta, 2012) The United States entered the war in 1917 once it was discovered that a German foreign secretary promised Mexico to recover lost territories if they joined the Central Powers.  War could not be ignored no more.

Once World War I concluded with the Germans conceding to the United States, President Wilson impressed upon the world his Fourteen Points.  It called for diplomacy, removal of barriers in trade and was a founding foundation for the League of Nations.  However, during the Treaty of Versailles it was abundantly clear that punishment to Germany would wind up becoming an issue. Britain and France divided up Germany’s hold of the colonies in Africa.  President Wilson intervened many times to stop the demands against Germany but in other parts of the world it was a grab of land everywhere that ultimately lead to another world war.  (Henretta, 2012)

The United States was once again thrust into a world war when Japan bombed Pearl Harbor on December 7, 1941.  The United States created the military industrialized complex as a result.  With the assistance of the Federal government, monies raised from bonds and private corporations, a large war machine was created in order to defeat Japan and Germany.  The war was long and finally Germany was defeated.  However there was growing concern that Japan would continue to fight a war they could not win.  The United States wanted the “unconditional surrender.”  When President Truman came into office, he learned of the Manhattan Project.  The Manhattan Project was creating an atomic bomb.  It was after several conferences with his staff, Generals and scientists that he dropped the bomb on Hiroshima and Nagasaki.  It was at that time the United States became a true world power.

The last final piece of the puzzle that confirms that the United States was a powerhouse in the 20th century was the end of the Cold War.  After World War II, tensions arose between the United States and the Soviet Union.  The United States was not keen on the Soviet Union overtaking other countries in order to build their world power order.  This resulted in the separation of Germany.  A wall was constructed to create East and West Germany.  Several decades went by until Ronald Reagan became President.  He was determined to settle with the Soviet Union head on.  He had right-wing operatives who succeeded in defeating any dictatorships if they sought help from the Soviets.  (Henretta, 2012)  In the end, it was the relationship Reagan had with Mikhail Gorbachev that ended the Cold War.  (Henretta, 2012)  Once the Cold War ended, the United States emerged as the only World Power left with the small exception of Great Britain.  (Henretta, 2012)

References:

Henretta, J. E. (2012). America: A Concise History. In J. E. Henretta, America: A Concise

History (pp. 644). Boston New York: Bedford/St. Martin’s.

 

Henretta, J. E. (2012). America: A Concise History. In J. E. Henretta, America: A Concise

History (pp. 645). Boston New York: Bedford/St. Martin’s.

 

Henretta, J. E. (2012). America: A Concise History. In J. E. Henretta, America: A Concise

History (pp.655. Boston New York: Bedford/St. Martin’s.

 

Henretta, J. E. (2012). America: A Concise History. In J. E. Henretta, America: A Concise

History (pp. 752). Boston New York: Bedford/St. Martin’s.

 

Henretta, J. E. (2012). America: A Concise History. In J. E. Henretta, America: A Concise

History (pp. 932-935). Boston New York: Bedford/St. Martin’s.


Since February 9th.

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aussiegall

Hello!

I just realized that I have not posted anything here since February 9th.  Now that doesn’t mean that I am not writing, because I am.  However, not in the context of this site.  Still going to college, which demands my time and my …… here it is: writing.  I have to say that I am officially six months in (wow)….and it is exhausting.  I like it most times, sometimes I don’t.

The demands are difficult due to time.  God damn it, it’s always time that escapes me.  I find that anything that I wanted to carry out during the week is pushed to Saturday and Sunday because of school.  Then Saturday and Sunday comes around and I feel like I don’t ever have a day off.  Please note I am still working full-time in a new place three months ago, and I am still learning that too.  Head spinning yet?  Mine has been for months.  Listen, I know in the end ….. it will be good for me.  I will be able to maybe leave this town I live in to much more prosperous opportunities.  It’s just difficult to see past my nose.  Remember…..It’s always about me.

The next few posts today will be items I have written in my classes.  They are dry, but I THINK the material is quite good (It’s about me).  I may sneak in a few bitchy posts not school related about this or that…..that’s if I have time!

Hope my readers have a wonderful Sunday, and I hope you enjoy my little college ditties.

K.G.


Protest: Kent State History.

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VaXzine

What did happened at Kent State when war protesters confronted the National Guard troops on campus?  Why did the National Guards use arms on students?  Could it have been avoided?  It is well known that the reason students at Kent State, or any other college campus for that matter was protesting.  It was a direct result of the United States involvement with the Vietnam War.  However it was a specific attack that garnered the nation’s attention.

The United States participated in a secret booming campaign against the Vietnamese Liberation Army.  Unfortunately, many of the enemy bases were located in a neutral Cambodia. (McCubbrey, 2009)  In fact, President Richard Nixon announced to the nation that the troops were invading.  He is seen pointing to the country of Cambodia to educate the American public. (Roy Rosenzweig Center for History and New Media., 2014)  It was after this national TV broadcast that those opposed to the war, which included college students exploded into protests.

On May 1, 1970, an anti-war rally was held at Kent State.  There were speeches given by students and “a copy of the Constitution was buried to symbolize the murder of the Constitution as Congress never called a war.”  (Hensley, 2014) A rally was called for May 4th in the afternoon.  On May 2nd, Mayor Satrom was concerned about the possible violence and rhetoric would ensue.  Plus the ROTC building was set on fire prior to the rally on May 4, 1970.  It was at this point Ohio Governor James Rhodes arrived at Kent on Sunday morning.  He stated that campus protestors “were the worst type of people in America and stated that every force of law would be used to deal with them.” (Hensley, 2014)  Clearly it was the comment the fed the flames for the protestors.

In fear of the protests, Governor Rhodes called in the Ohio National Guard.  He instructed General Canterbury of the National Guard made an order for the demonstrators to leave.  The demonstrators became angry and fought back with rocks.  It was at this point the General advised his Guardsmen to load their weapons.  Some Guardsmen had guns pointed in the air, shooting shots.  Other Guardsmen pointed their guns at the students.   In hearings, the Guardsmen testified that they were frightened of the crowd.  Many Guardsmen shot their guns at the students.  Over 61 shots were fired in a 13 second period.  (Hensley, 2014) Nine students were wounded.  Four students were killed.  Their names were Jeffrey Miller, Allison Krause, Sandra Scheuer, and William Schroeder.  (Hensley, 2014)

In a trial of 1975, a jury voted 9 to 3 that the Guardsmen were not legally responsible for the deaths of the four students.  Later, it was discovered that there was a threat to a jury member.  Finally in January 1979, there was an out of court settlement to the defendants.  There has never been an event since Kent State.  Clearly there are still protests throughout campuses still for one issue or another.  In November 2011, a protest reaction that caused the nation to stir occurred at UC Davis by police officers spraying pepper spray into students’ eyes with no provocation whatsoever.  (You Tube, 2011)  College students in other countries who protest are violently assaulted for protests.  Also, police actions existed against Occupy movements across the United States to protest bank bailouts and social change.  Hopefully a lesson was learned that using lethal force during peaceful means will never happen again.

Works Cited

Hensley, T. L. (2014). The May 4 Shootings at Kent State University: The Search for Historical Accuracy. Retrieved from Kent State Department of Sociology. : http://dept.kent.edu/sociology/lewis/lewihen.htm

McCubbrey, D. (2009). Business Fundamentals. The Global Text Project.

Roy Rosenzweig Center for History and New Media. (2014). Nixon announces invasion of Cambodia. Retrieved from Roy Rosenzweig Center for History and New Media: http://chnm.gmu.edu/hardhats/cambodia.html

You Tube. (2011, November 18). UC Davis Protestors Pepper Sprayed. Davis , California.

Occupy WallStreet. (n.d.). Occupy WallStreet. Retrieved from http://occupywallst.org/

 

 


Business Then and Now.

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Michael Pujals

There was a time when work was done in triplicate carbon copies, there was no internet (gasp!) or cell phones (double gasp!) and one could smoke in the office.  Yes, smoking in the office.  The business world has truly changed since that time.

Now there is telecommuting, tower computers (standing on your feet), no cubicles, tablets, smart phones, and applications on the smart phone to conduct business or purchase a product.  If a corporation does not embrace the digital growth of technology, then a company can truly suffer the consequences.  Borders originally gave Amazon the rights to sell books online for them because Borders didn’t believe it was a “priority.”  In 2011, Borders filed for Chapter 11.  (Collak, 2014)

Many companies are looking to the “Lean” or “Just Do It (JIT)” model for business operations.  Both have the theory of creating high quality services to a customer.  A once and done mentality of management which creates the “Speed, Ease and Knowledge” to the customer.  Lean has benefits such as a reducing “waste” or inventory, increases productivity, and improves the quality of services given to the customer.  It gives the employee a sense of empowerment as well. (McCubbrey, 2009)

The workforce is diverse now than in the past two decades.  Women are now half of the workforce in the United States.  (Sorensen, 2009) The U.S. Department of Education (DOE) states that “the female labor force will continue to outpace the growth of the male labor force.”  (Sorensen, 2009)  Women now earn more bachelor degrees than men and “60% of all new college-educated hires are female.” (Sorensen, 2009) A decade or so ago, a person would not have known what a diversity program was.  Now, most corporations have diversity initiatives in hiring.  According to the DOE, 80% of foreign students stayed in the United States once their degrees are complete.  The figure now is 50% due to other competing countries such as China, India and Singapore.  (Sorensen, 2009)

Outsourcing has been a way of doing business since the introduction of the North American Free Trade Agreement was signed in 1994.  The Economic Policy Institute states that over 682,000 U.S. jobs have been lost due to NAFTA. (Strachan, 2011) Outsourcing is a contract between a corporation and an external organization to perform tasks for said corporation.  An example would be a call center.  Clearly there are cost savings to the corporation in labor costs, higher productivity which equates to higher profit margins.  (McCubbrey, 2009)

A disadvantage of using outsourcing is loss of control since part of the operation is held in another country.  Another thought to consider is the American perception of businesses using outsourcing.  80% of Americans are concerned that outsourcing is hurtful to our economy as shown by a Gallop poll in 2007.   Other concerns are that the Customer Service Representatives cannot be understood or clearly communicate information.  (Gallup Business Journal, 2007)  Clearly, outsourcing will be a hot topic for several years to come.

References

Collak, V. (2014, February). Tech Savvy Survival. Retrieved from Fuel Marketer News: http://fuelmarketernews.com/tech-savvy-survival/

Gallup Business Journal. (2007, August 9). Beware: Your Customers Oppose Outsourcing. Retrieved from Business Journal : Gallup: http://businessjournal.gallup.com/content/28309/beware-your-customers-oppose- outsourcing.aspx#1

McCubbrey, D. (2009). Business Fundamentals. The Global Text Project.

Sorensen, S. (2009, December 1). The Diverse and Digital Workforce. Retrieved from Forbes: http://www.forbes.com/2009/12/22/digital-workers-women-technology-breakthroughs-sorensen.html

Strachan, M. (2011, May 12). U.S. Economy Lost Nearly 700,000 Jobs Because of NAFTA. Retrieved from The Huffington Post : http://www.huffingtonpost.com/2011/05/12/nafta-job-loss-trade-deficit-epi_n_859983.html

*Original post, Business class – 2014*


1 Comment

The Chronicles of Comcast.

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Alykat

Comcast reminds me of an ex-boyfriend who won’t go away.  Comcast is that close talker who gets in your space and has bad breath.  Comcast is that guy at work who never wears deodorant and smells up the office. Comcast is that annoying person on their cell phone at the restaurant, airport, or the movie theater.

Sense a theme here?  Comcast annoys me.  I have yet to have a decent experience with Comcast.  I would love to tell my readers about my ongoing war with Comcast since oh….September 2013.  However, before I go into that story I would like to state the following:

  1. Why does Comcast charge so much just for Internet service?  I mean it.  I know it’s “high speed,”  I get it.  I just find it ridiculous that Comcast is allowed to charge exorbitant prices, just to look at memes on the internet.  Folks, it is of my personal belief that the Internet should be free.  At least, maybe pay a small city tax and have wi-fi throughout the city for everyone.
  2. In September 2012, Comcast laid off over 1,000 employees in call centers in Sacramento, Livermore and Morgan Hill.  I know this because a friend of mine was laid-off.  It didn’t matter if a person had worked 20 years for Comcast, or two years – each employee received the same severance.  It was the “cost of working in California.”  Hmmmm – see number 3.
  3. Every single time I call Comcast, I get “Bob,” “Nancy,” or “Ted.”  The customer service representative is not in California, that is for sure.  I can almost guarantee that they are not working in the United States either.  I find it insulting to know that as people in California are being laid off at Comcast, that someone else in TimBukToo is answering the call that our CA folks should be answering.  Furthermore, I am not a fan of outsourcing at all.  I can’t understand what the Comcast representatives are saying half the time.  Cheap labor is slave labor.

So, to my story:  In September,  2013 I had noticed that we were being charged for a TV box.  I thought to myself, “that’s strange, we don’t have the TV option with Comcast.  We have Dish.”  So I called Comcast.  I realized I had an old TV box in the garage.  They apologized and said they would ship a box to me to return the TV box.  Okay fine.  As long as I don’t have to pay the shipping, I don’t care.  A few days later, I received the shipping box and drove to the local UPS location to have it shipped.

A week later, I see that the charge is still on my bill.  I called them back and said….uh, can you remove this for me?  I returned the TV box.  The Comcast representative apologized again, removed the charge and I promptly paid the bill.   No problem.  Everything was running smoothly.  I even got a small (pennies) price break on my internet service.  Okay great.

Comcast 1

KG
TV Box #2

On October 13, 2013, I received and email that another TV box was on its way from Comcast!  What? Why?  I don’t need it, I didn’t order it.  I got on the online chat option with Comcast as I was at work, advised um…..don’t send the box.  I don’t need the box.   I was told they would cancel the order promptly.  On October 17, 2013, I received another email stating that the box was shipped.  What the……!  I called Comcast again and said, don’t send the box.  I was told that they had yet again, cancelled that shipment.  Removed yet another charge for the TV box off my bill.

The TV Box was on my doorstep three days later.  I thought to myself that this is ridiculous.  They cannot be just this stupid.  I called Comcast, advised that I had received the TV box.  They promptly advised they would send another shipping box and I can send it back.  A few days later, I received the shipping box.  I threw the equipment in the box….and set it in my garage and quite frankly forgot about it.  About 3o days later, I received an e-mail from a collection company reminding to mail the box.  Um, why is Comcast asking a collection company to return the box after they have inconvenienced me  already?  This is the end of November.

That weekend, I decided to drive the TV box to the local Roseville CA Comcast store instead.  The gentleman behind the counter advised, “don’t give this to us.”  I said “Why?”  He said, “Comcast is just going to send you another TV box?”  I said “Really?”  He said “Yes.”  So I went home and put the TV box in the garage.  A week rolls buy and someone from Complete Recovery Collections emails me again.  Comcast wants the box!  I sent an email back to “Steven” advising what has happened and was told by the local office not to return it.  Steven said I had to ship it back.  Okay, fine.  I give up.  I will ship the damn box.  It was shipped on January 6th.

On January 16, 2014 – yes, you guessed it.  I received another email stating that I am being shipped TV box NUMBER THREE. I am not kidding folks.  Sure enough, it is sitting in the original shipping box on my desk at my home.  Here is what I do not understand:  Where are the checks and balances within a company to question why they are sending out TV box after TV box to one location and it is being shipped back every single time?  If a person only has the Internet, then that’s it!! Why continue to send me a damned TV box that I do not need.

20140202_104816

KG
TV Box #3

Please note I would love to switch to another provider – but Comcast is the only one with the high speed access that our household needs.  So basically I am stuck with Comcast.

So this is to Comcast:  I am not shipping that box back.  I am not wasting my gas to drive it to the nearest UPS Store.  I will not respond to any emails from your collection hounds when IT IS NOT MY FAULT THAT YOUR COMPANY IS SO INEPT!  If Comcast wants the box back, a company representative can stop by my home to pick this thing up.  I am not wasting not one more day, hour or minute on this TV box merry-go-round.

Get it together Comcast!

Story on layoffs: http://abclocal.go.com/kgo/story?id=8824940

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